How to Sell to China via Cross-Border E-Commerce

webinar| 24 March 2023

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To introduce your products to the market in China, should your company choose JD Worldwide, Tmall Global, Kaola, Xiaohongshu, WeChat or another popular platform? The answer is, as often, that it depends: on your target audience, on your budget, on your marketing strategy.

To help you navigate China’s main e-commerce platforms and gain a clear understanding of what makes a digital marketing campaign likely to succeed in the current market, the EU SME Centre and the China-Italy Chamber of Commerce organised on 15 March 2023 a training seminar now available for streaming.

This event coincided with the launch of the new EU SME Centre report Selling to China via Cross-Border E-Commerce.

During the seminar, experts discuss China’s cross-border e-commerce market and the legal requirements governing it. They provide insights into different CBEC platforms and explain how to become a merchant on China’s major e-commerce platforms.

Watch this webinar to:

  • Understand China’s cross-border e-commerce market and the laws and regulations governing it.  
  • Gain insights into how to become a merchant and manage your e-shop on China’s major e-commerce platforms.
  • Understand how to work with KOLs and market your products.
  • Learn from the case studies of doing business on China’s CBEC market.
  • Hear experience sharing from SME peers with our case studies.


00:00 – 07:31 Introduction by the EU SME Centre & CICC

07:31 – 29:16 Report overview: Cross-Border E-Commerce – How to Set Up and Manage an E-Shop in China
Arvid Tilner, EU SME Centre

29:16 – 01:26:35 Case Studies: Experience Sharing with European Companies on Chinese E-Commerce Platforms
29:16 – 44:45 Presentation by John Piao, Digiant Global
44:45 – 56:57 Presentation by Andrea Fenn, Adiacent International
56:57 – 01:12:57 Presentation by Bart Horsten, Horsten International
01:12:57 – 01:26:35 Presentation by Ryan Molloy, RedFern Digital

01:26:35 – 02:01:34 Panel Discussion and Q&A


Speakers and Panellists
Arvid Tilner
Project Assistant, EU SME Centre

Arvid has started his career with the EU SME Centre and is helping and supporting SMEs by bringing transparency into the regulatory framework, policies, and standards of the Chinese market. He offers insights and market analysis by providing reports, guidelines, and articles on successful market access in China. He is one of the main authors of the EU SME Centre report Guidelines on GACC Registration for European F&B Establishments.

Arvid holds a master’s degree in management with specialisation in finance, accounting, and taxation; he focused in his master thesis on the financial implications of supervisory boards and employee representation in medium-sized (Mittelstand) businesses in Germany.

John Piao
Digiant Global Co-Founder and Head of E-Commerce

John Piao has 16 years of Ecommerce Operations and Digital Marketing experience. He has led several cross-border transactions between Europe and Asia while at BetterLife Group, Parkland Group and Lenovo. Since 2012, John has been promoting European brands in F&B, Personal Care, and Fashion sector in the Chinese Market.

Andrea Fenn
Adiacent International Co-CEO

Andrea Fenn is co-CEO of Adiacent International. An award-winning digital strategist and the founder of Fireworks, technology marketing company in Shanghai, since 2021 he is part of VAR Group (SES.MI), leading Italian digital transformation group with 2.3bn EUR in revenue. ​

He has lived in China for 15 years, a time spent in majority working with the country’s evolving digital landscape. Prior to Adiacent International/Fireworks, he was a founding member of the APAC social media team at Ogilvy, a researcher of Chinese social media at Leiden University, and a journalist for CNN and China Daily.​

He speaks at public events, business schools and management trainings globally. He is content consultant and trainer at the Alibaba Global Ecommerce Talent program among others.​

Andrea was born in Prato, Italy. He is an Italian-British dual-national and is fluent in written and spoken Mandarin Chinese.

Bart Horsten
Managing Director Horsten International

Bart Horsten has worked as a China entrepreneur and consultant since 1998, focusing on start-up and early development projects in and with China. As a managing director at Horsten International, he is one of the most experienced and broadly skilled China consultants in the Benelux, contributing with his China expertise and extensive network to many European companies entering the Chinese market.

Since 2016, Horsten also offers China online marketing services through MyChinaWeb, specialised in the guidance of European companies launching their products on the Chinese market via e-commerce or becoming active on social media in China. In 2021, Horsten set up a Belgian F&B store on Tmall Global, Alibaba’s cross-border e-commerce platform, selling food and beverages from Belgium.

Ryan Molloy
RedFern Digital CEO

Ryan Molloy is the CEO at RedFern Digital, a full-service digital marketing and E-commerce agency. He has lived in China for more than 20 years and has been responsible for the strategic direction, growth, and performance of some of the largest and most successful brands across a dynamic range of categories, covering branding, strategy, social media marketing & E-commerce.

As a seasoned marketeer, his experience ranges from brands across FMCG, Alcohol, Mother & Baby, Food & Beverage, Health & Wellness, etc. He has a passion for growing brands in the China market and supporting them with achieving their commercial goals.

Sign up and benefit from our entire range of free services

If you sign up today you’ll be able to

  • Access to tailored advice through our Ask-the-Expert tool
  • A library of over 200 publications
  • Practical business tools
  • A network of trade promotion and business support partners
  • A comprehensive database of service providers with contact information